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Description: This position requires Tellers to interact and assist customers in a prompt, friendly and professional manner. Tellers are responsible for ensuring that customer transactions are processed accurately while maintaining a balanced cash drawer and adhering to internal controls and procedures. Tellers are expected to conduct relationships in a manner that will enhance the overall marketing effort of the bank.

Customer Service:

• Expected to greet customers and facilitate a welcoming and positive customer focused experience using the Principals of Exceptional Service.
• Builds relationships by providing superior customer service by getting to know customers on an individual basis and exceeding their expectations.
• Engages in conversation to understand customer needs and financial goals, appropriately refers customers to other team members when necessary.

Knowledge/Skills/Experience/Requirements:

• High school diploma or equivalent.
• Recent retail sales, cashier or other money-handling experience is required.
• Recent banking experience helpful but not necessary.
• A friendly, outgoing personality and a positive attitude.
• A cooperative spirit that interacts harmoniously with others, and a commitment to teamwork.
• Professional attributes including; professional appearance and dependability through commitment to punctuality and attendance.
• Demonstrates exceptional customer service skills.
• An aptitude for accuracy with good organizational ability and attentiveness to detail.
• Ability to read/write English and to understand and follow instructions.
• Ability to easily communicate/converse with other individuals.
• General computer literacy and use of general office equipment.
• Good math skills.

Working Conditions:

All full time employees are expected to work a 40 hour workweek and schedules vary based on need.

• Position requires ongoing interaction with the public from an assigned workstation.
• Must be able to maintain an assigned cash-drawer, including retrieving the cash-drawer weighing approximately 10 lbs. from a combination vault locker and returning it at the end of the day.
• May be required to move bags of coin (up to 50 lbs.) short distances.
• Position requires moderate reaching, walking, sitting and standing required.

Benefits

• Health Insurance
• Life Insurance
• Long Term Disability
• Flexible Spending and Health Savings Accounts
• Vacation Time
• Sick Time
• 401(k)
• Pension Plan
• Employee Assistance Program
• Wellness Program
• Tuition Reimbursement

Bath Savings is an Affirmative Action, Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard for race, religion, sex, national origin, color, disability status, protected veteran status, or any other characteristic protected by law. –

*Only applicants who meet the criteria of education and job requirements will be contacted.

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